Find mental health support

Get support for a wide range mental and emotional health needs.  Find resources for anxiety, depression, PTSD, bipolar disorder, eating disorders and many more.

 

Mindfulness in the new year

Learn how to look toward the year ahead by focusing your mind on the present

 

The SEAP team is available 24/7 to assist with any personal problems. Call SEAP at 1-800-692-7459.

 

 

HealthFlex participants with Blue Cross Blue Shield as their medical carrier should call 866-804-0976 to access their behavior health benefits, including making an appointment with a provider. Please note that all HealthFlex participants will continue to use Optum for their EAP Live and Work Well online resources.

 

 

EAP services are available to all current employees and family members living in your household. Through your EAP, you will find a number of resources to help you both at work and at home, in your daily life. If you have additional questions about your EAP, you can call 866-248-4096 or contact your HR Representative.

 

 

United Behavioral Health is Harvard Pilgrim's partner for behavioral health coverage. Here you can find providers, manage claims, or leverage the multiple mental health resources available to support your needs.

 

 

The Employee Assistance Program will offer telephonic EAP support. Other benefit plans may also include face-to-face and virtual sessions with a network behavioral health provider. Please contact the EAP program to determine which benefit plan is available to you.

 

 

If you're a PayPal employee outside the U.S., go to your international LiveWell site.

 

 

On January 1, 2022, for those enrolled in an Aetna medical plan, your plan administrator for your behavioral health benefits will transition to Aetna. Please call the HealthyQuest Advocate 800-423-2574 with any questions. For those enrolled in the UnitedHealthcare medical plan, your behavioral health benefits plan administrator will continue to be Optum. Additionally, effective on 1/1/2022, your EAP benefits will be through Spring Health. You can access Spring Health after 1/1/2022 at 855-629-0554 or quest.springhealth.com.

 

If you’re a UHG employee outside the U.S., go to your international LiveWell site.

Recommended for you

Find tools and resources for you and your family.

Get confidential support now from an EAP mental health specialist

Talk to a professional about what you're going through. They'll listen, give guidance and tell you what Employee Assistance Program (EAP) options you have.

LIFE & WORK

Check out your EAP benefits

Your Employee Assistance Program (EAP) offers valuable resources for you and your family.

MENTAL HEALTH

Support for managing stress

Whether you're feeling stress from finances, relationships, or something else -- you'll find information and resources to help.

MENTAL HEALTH

Feel better at your own pace

Try a self-care app designed to help dial down stress. You'll get the latest coping tools, meditations and more. 

SUBSTANCE USE

Substance use support

We can help you navigate the process and find high-quality treatment. 

LIFE & WORK

WorkLife services

You have a trusted place to turn when issues at work or home are impacting you and others.

LIFE & WORK

Work and life support

You have a trusted place to turn when issues at work or home are impacting you and others. 

MENTAL HEALTH

Ways to become more resilient

Resiliency is about bouncing back after a stressful event. Find tools to build resiliency, and learn how it plays a big part in recovery.

Recommended for you

Find tools and resources for you and your family.

Get confidential support now from an EAP mental health specialist

Talk to a professional about what you're going through. They'll listen, give guidance and tell you what Employee Assistance Program (EAP) options you have.

MENTAL HEALTH

Virtual therapy, sooner

Start the journey to feeling better – get a virtual therapy appointment with an experienced therapist within five days.

MENTAL HEALTH

Explore care options

Answer a few questions and we’ll tell you which covered options are best for you or your family members. 

MENTAL HEALTH

Support for managing stress

Whether you're feeling stress from finances, relationships, or something else -- you'll find information and resources to help.

MENTAL HEALTH

Build skills to feel better

Virtual Behavioral Coaching connects you to a dedicated coach. They'll guide you through a self-paced program to help manage stress, anxiety and depression.

FAMILY & PARENTING

Answers your family can trust

Call the Family Support Program at 1-855-238-4232 to talk to a pediatric care advocate. Get answers to your questions, tailored support and help finding the right care.

MENTAL HEALTH

Feel better at your own pace

Try a self-care app designed to help dial down stress. You'll get the latest coping tools, meditations and more.

SUBSTANCE USE

Substance use support

We can help you navigate the process and find high-quality treatment. 

FAMILY & PARENTING

Online coaching for families

Talk to a coach who can help you and your child build skills to manage school stress, anxiety, ADHD, substance use and more.

FAMILY & PARENTING

Caregiver support from Whil

Learn life skills to help support your child. Get tools for improving routines, motor skills, school and more.

LIFE & WORK

Check out your EAP benefits

Your Employee Assistance Program (EAP) offers valuable resources for you and your family.

Recommended for you

Find tools and resources for you and your family.

Virtual therapy, sooner

Start the journey to feeling better – get a virtual therapy appointment with an experienced therapist within five days.

Explore care options

Answer a few questions and we’ll tell you which covered options are best for you or your family members. 

Support for managing stress

Whether you're feeling stress from finances, relationships, or something else -- you'll find information and resources to help.

MENTAL HEALTH

On-demand support

You can always get in-the-moment support from an emotional health specialist. Call anytime,1-855-583-3169.

MENTAL HEALTH

Feel better at your own pace

Try a self-care app designed to help dial down stress. You'll get the latest coping tools, meditations and more.

SUBSTANCE USE

Substance use support

We can help you navigate the process and find high-quality treatment. 

MENTAL HEALTH

Build skills to feel better

Virtual Behavioral Coaching connects you to a dedicated coach. They'll guide you through a self-paced program to help manage stress, anxiety and depression.

FAMILY & PARENTING

Answers your family can trust

Call the Family Support Program at 1-855-238-4232 to talk to a pediatric care advocate. Get answers to your questions, tailored support and help finding the right care.

MENTAL HEALTH

Explore therapy

If you think you might benefit from counseling or therapy, this guide can help you make the most of it. 

MENTAL HEALTH

Ways to become more resilient

Resiliency is about bouncing back after a stressful event. Find tools to build resiliency, and learn how it plays a big part in recovery.

FAMILY & PARENTING

Online coaching for families

Talk to a coach who can help you and your child build skills to manage school stress, anxiety, ADHD, substance use and more.

FAMILY & PARENTING

Caregiver support from Whil

Learn life skills to help support your child. Get tools for improving routines, motor skills, school and more.

MENTAL HEALTH

Explore your behavioral health benefits

Learn how to make the most of your coverage for mental health, substance use and more.

SUBSTANCE USE

24/7 Substance use helpline

Get answers and support for you or for someone you care about. Call now at 855-780-5955.

 

Student Assist Program

Life gets stressful,
we’re here for support

Whether it’s stress about school, relationships, finances, anxiety or anything else – a trained specialist is here to confidentially listen and support you, anytime.

 

Student Assist Program

Life gets stressful,
we’re here for support

Whether it’s stress about school, relationships, finances, anxiety or anything else – a trained specialist is here to confidentially listen and support you, anytime.

Browse all that's available to you

With the Student Assist Program you have access to 1:1 phone support, a premium self-care
app and many more resources to help you manage the pressures of student life

Student life support

Mental health & substance use support

Frequently Asked Questions

If you or someone you know is experiencing a mental health crisis, call 988. If there is a
life-threatening emergency, call 911. Additional crisis resources can be found here.

“PBH” is a private label brand for your Mental Health and Chemical Dependency benefit delegated for behavioral health benefits and administered through United Behavioral Health (UBH), also operating under the brand “Optum”, used by various health services entities whose ultimate parent is UnitedHealth Group, Inc.

IMPORTANT: Maximize your benefits and limit potential out-of-pocket costs by using the Optum network of providers and facilities. For help finding a provider and other confidential services, call 877-468-1029.

This site provides general information about behavioral health and wellness. It is not intended to provide or be a substitute for clinical advice, diagnosis, or treatment. Always seek the advice a qualified healthcare provider with any questions you may have regarding a medical or behavioral health conditions.

HP does not recommend or endorse any procedures, products, opinions or other information provided on this site, and any reliance on any information provided by this site is solely at your own risk.

In California, Optum is known as OptumHealth Behavioral Solutions of Ca.

Administered by Optum, the Associate Assistance Program is completely confidential for you and your household members. Your name(s) will not be reported back to Nationwide.

To access the Associate Assistance Program for in-person or telephonic services 24/7, please call toll-free 866-319-4476. For hearing impaired TDD, call 866-216-9926.

The information provided in this website by Optum is for informational purposes only, and is not intended to be a statement of Nationwide policy, nor grant any benefits that are not currently offered by Nationwide.

Furthermore, this information is not intended to constitute medical, legal, or financial advice and should not be a substitute for consultation with medical, legal, or financial professionals. The terms of the Access Agreement between you and Optum govern your use of the information and materials provided on the website.

IMPORTANT: Maximize your benefits and limit potential out-of-pocket costs by using the Optum network of providers and facilities. For help finding a provider and other confidential services, call 855-892-2392.

This site provides general information about behavioral health and wellness. It is not intended to provide or be a substitute for clinical advice, diagnosis, or treatment. Always seek the advice a qualified healthcare provider with any questions you may have regarding a medical or behavioral health conditions.

Hewlett Packard Enterprise does not recommend or endorse any procedures, products, opinions or other information provided on this site, and any reliance on any information provided by this site is solely at your own risk.

In California, Optum is known as OptumHealth Behavioral Solutions of Ca.

UnitedHealthcare SCO is a Coordinated Care plan with a Medicare contract and a contract with the Commonwealth of Massachusetts Medicaid program. Enrollment in the plan depends on the plan's contract renewal with Medicare.

The Ohio EAP ensures strict confidentiality as governed by State Law (Ohio Revised Code 3701.041) and Federal Regulations (42 CFR Part 2) to protect clients. No information regarding an employee's participation in EAP is released unless the employee authorizes it in writing.