EMPLOYEE ASSISTANCE PROGRAM (EAP)

 

Need support? We're here to help.

 

Learn how you can make the most of your Employee Assistance Program.

 

Learn how you can make the most of your Live and Work Well Employee Support Program.

 

Learn how you can make the most of your Your Personal Wellness Signature Benefits.

 

Learn how you can make the most of your Synchrony Assist Program.

 

Learn how you can make the most of your Essentials Balance Program (EAP).

 

Welcome to your Student Assistance Program, brought to you by Optum EAP

 

 

For Employers with EAP the following are eligible for all services: All members enrolled in the plan, legal dependents of the subscriber, and individuals residing with the subscriber as their primary residence. Subject to state minor consent laws which may apply to referral services.

 

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Navigator provides support for life's day-to-day challenges - big and small

EAP and Behavioral Health care, what’s the difference?

Your Employee Assistance Program (EAP): 

  • is a set of services provided to you and your members of your household by your employer at no cost, with no enrollment needed
  • provides easy access to an emotional support professional by phone any time 
  • may connect you to confidential, no-cost, short-term counseling sessions with licensed professionals, financial and legal support, and help with community resources  

Your Employee Assistance Program (EAP): 

  • is a set of services provided to you and your members of your household by your employer at no cost, with no enrollment needed
  • provides easy access to an emotional support professional by phone any time 
  • may connect you to confidential, no-cost, short-term counseling sessions with licensed professionals if your plan allows, financial and legal support, and help with community resources  

Please contact the EAP program to determine which benefit plan is available to you.

Your Employee Assistance Program (EAP): 

  • is a set of services provided to you and your members of your household by your employer at no cost, with no enrollment needed
  • provides easy access to an emotional support professional by phone any time 
  • may connect you to confidential, no-cost, short-term counseling sessions with licensed professionals and help with community resources  

Your Behavioral Health benefit:

  • is your coverage for mental health and substance use services
  • helps you pay for out-patient therapy, psychiatry, and in-patient hospitalizations for the treatment of depression, anxiety, substance use disorders, eating disorders, autism and more
  • may require you to pay out of pocket expenses such as co-pays, co-insurance, and deductibles

Learn more about this benefit here

Help at home, work, and beyond

Take advantage of your employee assistance program to help your family now.

Connect with an experienced EAP consultant who will listen to your situation and help you take action to:

  • Manage stress
  • Find support for anxiety, depression, or substance use
  • Improve relationships at home or work
  • Find childcare or elder care resources
  • Get advice on finances
  • Access legal services
  • Find other resources or support
  • Manage stress
  • Find support for anxiety, depression, or substance use
  • Improve relationships at home or work
  • Find childcare or elder care resources
  • Get advice on finances
  • Access legal services
  • Find other resources or support

The Union Pacific Employee Assistance Program (EAP) offers support in all areas of life:

  • Stress management
  • Emotional difficulties
  • Marital, family and relationship issues
  • Substance use issues
  • Death and other loss
  • Critical incidents

Confidentially call the National Employee Assistance Helpline (800) 779-1212

Your Optum Employee Assistance Program (EAP) is here to help you, and your family, get the most out of life. We're ready to help with:

  • Addressing legal and financial concerns
  • Finding child development, childcare or elder care resources

This service is confidential and our EAP Specialists are available 24/7 by simply calling 800-985-6903. They can provide you immediate help or direct you to one of our network providers for no-cost, face-to-face consultations. All nonagreement employees and eligible dependents are covered regardless of the Union Pacific healthcare plan in which you are enrolled or whether you waive UP’s healthcare coverage.

  • Manage stress
  • Find support for anxiety, depression, or substance use
  • Improve relationships at home or work
  • Find childcare or elder care resources
  • Find other resources or support

Work for Optum as an EAP employee or are a dependent of an EAP employee? Follow this authorization process to access your EAP visits.

Get to know your benefits

Check out all the covered services and programs you have available to you.

View all benefits

Substance use helpline

If you or someone you know needs help, you can call our anonymous helpline at 855-780-5955.

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Frequently Asked Questions