EMPLOYEE ASSISTANCE PROGRAM (EAP)
Learn how you can make the most of your Employee Assistance Program.
Learn how you can make the most of your Live and Work Well Employee Support Program.
Learn how you can make the most of your Your Personal Wellness Signature Benefits.
Learn how you can make the most of your Synchrony Assist Program.
Learn how you can make the most of your Essentials Balance Program (EAP).
Welcome to your Student Assistance Program, brought to you by Optum EAP
For Employers with EAP the following are eligible for all services: All members enrolled in the plan, legal dependents of the subscriber, and individuals residing with the subscriber as their primary residence. Subject to state minor consent laws which may apply to referral services.
We all weather challenging times, such as relationship or parenting issues, trying to balance the stresses of everyday life or handling the loss of someone we love. Cue Navigator.
Navigator is a free, confidential program that is offered to all Crewmembers as part of your JetBlue Benefits regardless of whether you're enrolled in a Medical Plan. And it's available to support you and your family (and even your entire household) anytime, 24/7.
With Navigator, you have access to a larger network of behavioral health providers with support anytime, anywhere using your mobile device. An, if you would prefer to meet with someone face-to-face about an issue, you get six free confidential counseling sessions a year.
Your Employee Assistance Program (EAP):
Your Employee Assistance Program (EAP):
Please contact the EAP program to determine which benefit plan is available to you.
Your Employee Assistance Program (EAP):
Your Behavioral Health benefit:
Help at home, work, and beyond
Take advantage of your employee assistance program to help your family now.
The Union Pacific Employee Assistance Program (EAP) offers support in all areas of life:
Confidentially call the National Employee Assistance Helpline (800) 779-1212
Your Optum Employee Assistance Program (EAP) is here to help you, and your family, get the most out of life. We're ready to help with:
This service is confidential and our EAP Specialists are available 24/7 by simply calling 800-985-6903. They can provide you immediate help or direct you to one of our network providers for no-cost, face-to-face consultations. All nonagreement employees and eligible dependents are covered regardless of the Union Pacific healthcare plan in which you are enrolled or whether you waive UP’s healthcare coverage.
Learn about programs and services that can help support you and your family.
You have a trusted place to turn when issues at work or home are impacting you and others.
You have a trusted place to turn when issues at work or home are impacting you and others.
You have access to one-on-one sessions for financial and legal support.
You have access to legal support.
Work for Optum as an EAP employee or are a dependent of an EAP employee? Follow this authorization process to access your EAP visits.
Check out all the covered services and programs you have available to you.
If you or someone you know needs help, you can call our anonymous helpline at 855-780-5955.
Frequently Asked Questions
EAP stands for Employee Assistance Program. It is an employer-sponsored benefit that provides you and members of your household no-cost support and resources for life’s everyday challenges. Whether you need in the moment emotional support, short-term counseling to get you through a challenging life event or access to financial and legal advice, your EAP can be your first place to start.
EAP is available to active employees and members of their household. Employees do not need to enroll in the benefit.
We do not share personal information about your use of EAP with your employer. We may provide your employer with high level program information to help improve the customer experience, such as the percentage of employees who used EAP. We do not share data that identifies individual users with employers.
EAP is available at no additional cost to all employees and their families. There are NO out-of-pocket costs such as co-pays, co-insurance or deductibles when you access services.
EAP offers a variety of care resources for emotional well-being. Benefits are based on your employer’s benefit plan. They may include easy-to-use self-care options like apps, on demand care from an EAP consultant, and virtual or face-to-face visits with clinicians throughout our EAP provider network.
Services that are not covered under EAP include: psychiatry, inpatient or residential treatment, hospitalization (including partial), intensive outpatient treatment, court ordered treatment, emergent care, long-term care or counseling, prescription medication, autism spectrum disorder treatment, services for remedial education, and non-evidence-based behavioral health treatments. These services may be covered by your health plan. Please check with your health plan or benefits portal for coverage of these non-EAP services.
The number of short-term counseling visits available to you is listed on this page, if applicable. You can also call your EAP support line at the number listed at the top of this page to learn more about your benefit options.