Support for everyday life

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On-screen text: [Making the most of your benefits] Are you or a family member feeling stressed, anxious or overwhelmed? Did you know you have benefits available that can help manage work-life balance and concerns such as anxiety, stress, depression and substance use? On liveandworkwell.com, you'll have access to your Employee Assistance Program (EAP) and Behavioral Health Benefits, along with tools and resources to start you on the right path to care for you and your loved ones. On-screen text: [Mental health treatment Autism services Alcohol and substance use support] Your behavioral health benefits include mental health treatment, such as long- and short-term counseling, autism services, alcohol and substance use support and treatment, plus so much more. On-screen text: [24/7 phone support] Our EAP Experienced Consultants are here to support you 24 hours a day, 7 days a week. We are here to help you with in the moment care or connect you to longer term solutions. When you call, you’ll talk to a Master’s-Level emotional support professional who will listen to you and help address your concerns. On-screen text: [EAP resources Parenting Eldercare Loss of pets Financial uncertainty Estate planning] They can also connect you to tips and tools on topics such as parenting teens, aging family members, the loss of a pet, financial uncertainty and estate planning. On-screen text: [Behavioral health Alcohol and substance use support Autism services Variety of therapy options] Or they can connect you to high-quality alcohol and substance use support and treatment or autism services within your Behavioral Health benefit. On-screen text: [Confidential] These calls are confidential. Anything you share will not be shared with your employer. On-screen text: [No-cost visits] If you decide you’d like more support, you can begin a series of no-cost, in-person or virtual sessions with a professional counselor. This is available through your Employee Assistance Program. On-screen text: [You may be able to continue with your counselor In-network] Even if you use all of your no-cost sessions, you may be able to continue seeing the same counselor through your behavioral health benefits. Because most of our in-network EAP counselors are also in your behavioral health provider network. A good way to find the benefits that matter most to you is by going to your homepage and choosing “Explore Care Options.” With this tool, you tell us about what’s happening now and your goals for yourself or a family member, and we’ll suggest programs and services we think might be a good fit for you. Or if you’d like, you can use the provider directory to find a therapist or other type of provider. We want you to find the support, answers and expert care you are looking for. And we'll be here to help guide you along the way. Disclaimers: This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. This program is not a substitute for a doctor’s or professional’s care. Consult with your clinician for specific health care needs, treatment or medication. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against Optum or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.