We are available 24/7 to answer your questions. These may include your personal health, care for a family member, coverage, cost of care, and more. We are committed to making it as easy as possible for you to access the services you or your loved one may need. Simply call us anytime, day or night and we'll be here:



Identifying substance use disorders can be confusing. We have developed these FAQs to assist you as you try to find appropriate answers to your questions regarding treatment and payment for services.

The Basics
Opioid Risks and Alternatives
Identifying a Substance Use Problem and Treatment Options
Treatment Cost and Insurance Questions
Family and Community Support


  1. "Substance Use Disorders." 27 October 2015. SAMHSA. Retrieved 31 March 2016.
  2. "Recovery and Recovery Support." 5 October 2015. SAMHSA. Retrieved 31 March 2016.
  3. "Substance Abuse Treatment and Family Therapy: A Treatment Improvement Protocol TIP 39," Chapter 1. 2015. SAMHSA. Retrieved 31 March 2016.
  4. Gifford, Steven. "Family Involvement is Important in Substance Abuse Treatment." Retrieved 31 March 2016. http://psychcentral.com/lib/family-involvement-is-important-in-substance-abuse-treatment
  5. "Recovery and Recovery Support." 5 October 2015. SAMHSA. Retrieved 31 March 2016.
  6. McLellan AT, Arndt IO, Metzger DS, Woody GE, O’Brien CP. The effects of psychosocial services in substance abuse treatment. JAMA. Apr. 21, 1993;269(15):1953–1959

Only a treating health care clinician or physician can endorse any treatment or medication, specific or otherwise. This service provides referrals to such a professional, as well as information to help you maintain and enhance your personal health management. This service and information is not meant to replace professional medical advice. Certain treatments may not be included in your insurance benefits. Check your health plan regarding your coverage of services.